FAQ
Questions, answered.
The things people actually ask us. Email cookies@yumnum.store if yours isn't here.
Is the dough really safe to eat raw?
Yes. The recipe is egg-free from the start and the almond flour is heat-treated by our supplier (kill step for E. coli and Salmonella). Independent lab testing came back with a water activity of 0.64 — well below the FDA non-TCS threshold of 0.85, in the same range as honey and dried fruit. Eat it by the spoon, no asterisks.
How long does it keep?
Cookie Dough is certified shelf-stable for 3 months in the pantry, up to 6 months refrigerated, and up to 1 year frozen. Baked cookies are best within 7 days on the counter, or freeze them up to 30 days and warm at 350°F for 5 minutes.
What allergens are you free from?
Free from 8 of the 9 major US food allergens: dairy, eggs, wheat, peanuts, soy, sesame, fish, and shellfish. The one we use is tree nuts (almond flour) — we use it on purpose and we'll never hide it. Our kitchen also handles coconut. Read more on The Allergen Promise.
Vegan?
Yes. Every YumNum recipe is fully vegan — no dairy, no eggs, no honey, no gelatin, nothing animal-derived. The agave nectar is our sweetener of choice.
What's actually in it?
Every dough starts with the same six ingredients: blanched almond flour, raw agave nectar, organic coconut oil, homemade vanilla extract, salt, and baking soda. Birthday Cake adds low-allergy plant-based sprinkles. Double Chocolate adds Dutch-process cocoa and low-allergy chocolate chips. That's it.
How do I bake the dough?
Preheat to 350°F. Shape the dough into tablespoon-sized balls and place on an oiled or parchment-lined sheet. Bake 10–12 minutes until golden brown. While still hot, give each cookie a squish with the back of a spoon to flatten. Rest 5–10 minutes and you're eating warm cookies.
Does the dough need to ship cold?
No. Because the dough is certified shelf-stable, it ships in a standard mailer at room temperature — no ice packs, no insulated box, no 2-day shipping floor. That keeps shipping costs honest and lets us pass the savings to you.
How does Subscribe & Save work?
Pick any product, check the “Subscribe & Save” option at checkout, and you'll get 10% off and a refill every 4 weeks. Skip, pause, or cancel anytime from your account — no phone calls, no “are you sure?” loops.
Where do you make the cookies?
Our home kitchen in Austin, Texas. Every batch is mixed by hand, scooped to weight, and labeled with the baker's initials and a batch number. We operate under the Texas Cottage Food Production Operation rules.
Do you ship outside the US?
Not yet. We're US-only for now while we're cottage-licensed. International shipping is on the roadmap once we move to a commercial kitchen.
Wholesale or bulk?
We're cottage-stage and not selling to retailers yet, but if you're a coffee shop, school, or office considering bulk orders, email cookies@yumnum.store and we'll talk.
Something else?
Email cookies@yumnum.store. We answer every message ourselves, usually same day.